Complete Guide to Southwest Airlines Cancellation Policy

Southwest Airlines offers a generous cancellation policy to make your travel plans more flexible and convenient. The airline understands last-minute emergencies, and, therefore, doesn’t bind the passenger to continue their journey.

While the airline allows you to cancel a flight on the Southwest Airlines website, you must follow certain terms and conditions to avoid any further problems. So, before you proceed with flight cancellations and refunds, scroll down the page and find all the key highlights here.

What is Southwest Airlines Flight Cancellation Policy?

Go through the Southwest Airlines Cancellation Policy and find all the terms and conditions included in the process. The key pointers are as follows.

• Cancel your Southwest flight within 24 hours and get full refunds, regardless of fare type.
• Your cancellation and refunds will depend on the fare rules.
• Passengers must cancel their flights at least 10 minutes before the scheduled departure.
• Business Select and Anytime tickets are refundable.
• Those who follow Southwest Airlines’ 24 hour cancellation policy can receive refund in their original method of payment or hold the ticket value as flight credit.
• If your Southwest Airlines flights are cancelled or delayed, you may be eligible to receive a complete refund to the original method of payment.

How Do I Cancel My Southwest Airlines Flight?

Without further ado, let’s map out both online and offline methods to cancel your Southwest Airlines flights. Browse the details and choose an option wisely.

Official Website

• Go to the Southwest official site to cancel your flight.
• Head to the Change/ Cancel section.
• Enter the Confirmation Code, First Name, and Last Name.
• Review the details.
• Click “Continue”.
• Access your itinerary on the screen.
• Select the trip you’d like to cancel.
• Click “Cancel Flight” and confirm your choice.

Via Southwest App

• Download the Southwest Airlines App on your smartphone.
• Launch it and head to the My Trips.
• Add the required details to find your itinerary.
• Select the trip you no longer want to continue.
• Follow the on-screen prompts.
• The airline will send you a confirmation email once you cancel your flight on Southwest.

Over the Phone

• Contact the Southwest Airlines Customer Service Number at 1-800-435-9792.
• Speak to the live professional.
• Share your booking details and ask them to cancel your flight.
• Follow their instructions and call off your journey.
• Get the confirmation email regarding your flight cancellation.

How Much Does it Cost to Cancel a Southwest Flight?

Now that you know about the flight cancel policy of Southwest Airlines, it’s time to round off the fees and penalties. Find the details here.

• There’s no Southwest Airlines cancellation fee.
• Passengers will either get a full refund or travel credits based on the fare type.

What is Southwest Airlines Refund Policy?

According to the Southwest Refund Policy, you are eligible to get 100% of your ticket value if you cancel your flight ticket. The airline offers two options: method-of-payment refund and travel credits, and the availability depends on your fare rules and conditions.

Passengers are advised to check the airline's complete refund policy beforehand to avoid any confusion later on.

Summing Up

Flight cancellations are fairly simple as long as you are traveling with Southwest Airlines. This passenger-friendly air carrier allows you to call off your journey up to 10 minutes before the scheduled departure and get 100% of your ticket value. Do you still need assistance about Southwest Cancellation Policy? Feel free to call the airline’s customer support team and resolve your doubts now.

Frequently Asked Questions