How to get a refund on a canceled Aeromexico flight?

The Aeromexico refund policy is quite stringent, as the airline only issues refunds for flexible fares, making all other options restricted and non-refundable. So, what should you do if you’ve purchased the Flexible options? Is there any other way to get a refund, or will your hard-earned money go in vain?

This comprehensive guide will delve into the airline’s refund policy and provide all the information to avoid unpleasant surprises. Knowing these guidelines beforehand will definitely help you save hundreds of dollars, thus making your travel easy and more flexible. Let’s get right in.

How Can I Request an Aeromexico Ticket Refund?

Passengers can easily cancel their Aeromexico flight tickets and request a refund over a call. Contact the airline’s customer support team and discuss your refund eligibility and options. Here are the details.

• Open the dialer pad and enter the airline’s toll-free number, 1-800-237-6639.
• Alternatively, you can go to the “Refunds” page and pick the country-specific number to request a refund.
• Connect to the IVR menu and select your language.
• Press the button to speak to the live agent.
• Provide them with your booking details and ask for trip cancellations.
• If you’ve already canceled your flight, discuss your refund options.
• Aeromexico customer service personnel will review your request and check your refund eligibility.
• You can choose between an electronic voucher or the original payment method.
• Once done, you’ll get a confirmation email about your refund request.

Note: Only Flexible fares are refundable, so make sure you know about your fare terms and conditions before making a request.

What is Aeromexico Airlines Refund Policy?

Done with Aeromexico flight cancellation and are looking for an airline’s refund policy? Continue scrolling the page and find all the key highlights here. Read the terms and conditions thoroughly to avoid any complications afterward.

• The airline only issues refunds for Flexible Fares. All other fares are restricted and non-refundable.
• Those with Flexible Fares can cancel Aeromexico ticket anytime before the departure and get a full refund.
• All passengers, regardless of the fare type, are entitled to a full refund if they cancel their flight tickets within the 24-hour grace window.
• Make sure your flight is 7 days away from the scheduled departure.
• Aeromexico refundable ticket purchased starting on December 13, 2021, will become non-refundable if you fail to board the flight. However, you may reschedule your flight.
• Tickets purchased before December 13, 2021, will be refundable as electronic vouchers only.
• For Aeromexico Airlines refundable ticket purchased afterward, you can choose between an electronic voucher or the original payment method.
• The airline may take up to 7 to 20 business days to process a refund. Response time will depend on your bank.
• Electronic vouchers will be credited immediately, and you can use them for future flight bookings.
• Passengers must request Aeromexico Refunds at the place of purchase. For web purchases, call the airline’s toll-free number to get a refund.

What are the Terms and Conditions of Aeromexico Cancellation Policy?

Aeromexico Cancellation Policy simply implies that you must call off your journey before the departure to avoid any No-show consequences. Passengers can only cancel Flexible Fares and get a full refund. All other fare types are restricted and non-refundable.

To get a full refund, cancel your flight within the grace window and request a refund from the airline. Be familiar with all the terms and conditions of the cancellation policy beforehand to avoid confusions later on.

Summing Up

Passengers must comply with all the terms and conditions of Aeromexico Refund Policy to avoid any financial losses. Consider purchasing the Flexible Fares and get 100% of your ticket value back after flight cancellations. The airline processes refunds either in the form of electronic vouchers or in the original payment method, depending on your choice. For more details, contact Aeromexico Customer Service desk and settle your queries.

Frequently Asked Questions