Icelandair Cancellation Policy - Step-by-Step Cancellation Guide

Are you looking to cancel your Icelandair flights? Familiarize yourself with the Icelandair Cancellation Policy, associated charges, and ways to request a refund. The following information will help you make cancellations stress-free by saving you time, reducing expenses, and allowing you to adapt to your needs. Keep reading this blog to learn more about Icelandair's cancellation policy, fees, rebooking costs, and 24-hour cancellation rules.

What Is The Icelandair Cancellation Policy?

Icelandair has established a set of guidelines in its Cancellation Policy to assist passengers in obtaining refunds for flight cancellations. Let's go over them here.

• The airline will not charge cancellation fees if the booking is canceled on the same day it is made and at least two days before scheduled departure.
• Domestic flights are not eligible for full refunds if the booking is made within 12 hours prior to the departure date.
• You do not need to pay cancellation charges if you cancel your flight due to bereavement or health emergencies. However, you must notify the airline about the loss immediately with supportive documents.
• If you have made a booking with third-party agencies, you will need to reach them individually for flight cancellation and refunds.

Cancellation Guidelines For Domestic Flights

• Passengers traveling with Economy Light do not qualify for a full refund after the risk-free period.
• Economy Light and Economy Standard tickets are regarded as non-refundable flight tickets.
• The Icelandair cancellation policy specifies that even if you are upgrading your Economy Standard tickets to Economy Flex, you will still not be eligible for a full refund. Instead, you will receive the price difference you paid as a refund.
• To avoid uncertainties in your travel plans, always fly with Economy Flex tickets. With flex fares, you can get a refund of up to 100% of the ticket amount.

Cancellation Guidelines For International Flights

• You will gain only unused government and airport taxes as a refund with Economy Light tickets.
• According to the Iceland Air Cancellation Policy, Economy Standard and Saga Premium fares are considered non-refundable. Only the taxes portion is eligible for a refund.
• The Economy Flex and Saga Premium Flex fares are refundable, but booking fees will be deducted from the total amount.
  • If you upgraded to flex tickets from standard, you will receive a refund only for the fare upgrade amount.
• Partially used tickets are eligible for refunds only with Economy Flex and Saga premium tickets. However, no-show fees, booking fees, and other applicable fees will be included in the refund calculation.

Please Note

If you are unsure about your upcoming trip, you can also choose a cancellation protection plan. Prior to finalizing your booking, contact customer service at 1-800-223-5500 to address any concerns regarding cancellations and refunds.

How To Cancel Flights With Icelandair?

The methods explained here can be used to cancel your flights easily. We have provided both online and offline cancellation procedures for your convenience.

Online cancellation

• Head to the Icelandair official website.
• On the homepage, tap on the Manage My Trips tab.
• Use your family name and confirmation number to retrieve the booking.
• Select the flight and follow the on-screen instructions to cancel your flight.
• Mention the reason behind the flight cancellation.
• Lastly, the system will deduct cancellation fees and generate your refund based on fare and flight categories.

Offline cancellation

• To begin with the cancellation procedure, you will need to dial 1-800-223-5500.
• Follow the IVR prompts to select your language.
• Press the appropriate key to connect with an available live agent.
• Provide your booking details and the reason for the flight cancellation to the agent.
• The agent will use the information provided to cancel the booking.

Please Note: If you cancel with the customer service representative, you may need to pay service fees in addition to cancellation charges.

Does Icelandair Have A 24 Hour Cancellation?

Yes. Icelandair has a 24-hour cancellation approach for all booking classes. You can receive up to 100% of the booking value as a refund, depending on the circumstances discussed below:

• Cancellations with eligible tickets can enjoy full refunds if they
  • Cancel their booking within 24 hours of reservation
  • Cancellation requested more than 2 days prior to scheduled departure
• According to Icelandair's 24-hour Cancellation Policy, when requesting a cancellation, keep in mind that the airline will cancel the entire itinerary. Partial cancellations are not allowed for most bookings, especially for domestic flights.
• Domestic flights booked within 12 hours before departure do not qualify for free cancellation. In such cases, you must contact the airline directly and look for available alternatives.
• Refunds are subject to cancellation and ticketing fees based on fare category and flight routes. You will receive a refund within 20 business days of request.

Please Note

When making a cancellation request, keep in mind that only tickets booked directly through Icelandair are eligible for cancellation.

How Much Do I Need To Pay For Flight Cancellations?

Icelandair charges a cancellation fee of CAD 75 per segment for unused tickets. However, the airline may charge up to 100% of the booking value as cancellation fees depending on various factors such as booking class, destination, time of request, and more. For more accurate information, you must connect with a customer service representative, and they will provide details on the specific cancellation fees for your flight.

Conclusion

You can confidently cancel your flight journey with Icelandair. However, you must have a proper understanding of the flight cancellation policy, method, and associated charges according to your fare category. If you have any queries regarding the cancellation approach, contact the airline directly, and the customer service team will be happy to assist you.

See Also :- Delta Airlines Cancellation Policy

Frequently Asked Questions