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What is the Cancellation Policy for Hawaiian Airlines?

Planning a trip with Hawaiian Airlines is always exciting, but sometimes, plans are canceled. Here comes the Hawaiian Airlines cancelation policy, designed in the best interest of its passengers. This makes things smooth for you and helps avoid any hassle.

The airline understands that sudden things come up and you have to cancel your trips. That’s why it offers flexible options to manage your bookings. Now let's dive into the details to see how Hawaiian Airlines supports you with cancellations of your travel plans effortlessly.

What is Hawaiian Airlines Cancelation Policy?

If you have to cancel your flight with Hawaiian Airlines, it is important to know its rules of cancelation. Here are some of the guidelines you must keep in mind while canceling your booking -

  • You can cancel your Main Cabin Basic tickets at least 7 days before your flight’s departure. This exempts you from paying any penalty. However, you must request a cancellation within 24 hours of booking.
  • You can’t transfer your refundable tickets but can raise a refund anytime.
  • Main Cabin Refundable fares are fully refunded, including any extra purchases. However, you should cancel it before your flight departs and request a refund.
  • In case you don't cancel Main Cabin Refundable fares before the flight’s scheduled departure time, these fares become non-refundable.

Following this policy, you can manage your bookings conveniently to ensure your money back if your plans change.

Does Hawaiian Airlines Have a 24-hour Cancellation Policy?

Yes, you have the Hawaiian Airlines 24-hour cancellation policy so that you can cancel any fare type for a refund. According to the policy, you can cancel your booking within 24 hours of booking when your flight’s scheduled date is after 7 days or more.

Also, the airline refunds you in full without any penalty or fees.

How Can I Cancel a Hawaiin Flight Booking?

Canceling a Hawaiian flight is easy. All you have to do is call the airline’s Reservations Department. The airline doesn’t allow online cancellations.

Here are some of the contact numbers to reach its Reservations team.

  • United States and Canada - 1-800-367-5320
  • Singapore - +65 6223-8377
  • Thailand - (02) 114-8183
  • Australia - 1800 955 912

Does Hawaiin Airlines Charge Cancellation Fee?

Yes, Hawaiian Airlines charges you a cancellation fee if you decide not to fly anymore. Here, take a look at the cancellation charges -

Flights fromCancellations before departure
Japan to USJPY 30000 (adult fare) and JPY 22500 (child fare)
North America to JapanUSD 200 (Adult/child fares)
Hawaii to JapanUSD 250 (Adult/child fares)

Source: https://www.hawaiianairlines.com/legal/fare-rules-terms-and-conditions

Please note

  • Check the specific terms of your fare to understand any potential costs if your travel plans change. This helps you better manage your trip and avoid any unexpected charges.
  • Contact the airline for more details and fees.

What is Hawaiian Airlines Refund Policy?

If you have canceled your booking as per the guidelines set, you can get a refund. However, you must know the Hawaiian Airlines refund policy for a hassle-free experience. For your reference, here are the policy highlights -

Most Hawaiian Airlines fares are non-refundable. If you have a restricted refundable ticket, you will need to pay a cancellation fee.

Refunds for Nonrefundable Tickets

The airline refunds you in some specific conditions that include, but are not limited to -

  • Unused Ticket - If you haven't used any part of your ticket, you can get a full refund, including taxes and any extra charges. This makes it easy to get your money back if your travel plans change.
  • Partially Used Ticket - If you have used part of your ticket, you are eligible for -
    • A refund that covers the difference between the total cost of the original ticket (including taxes and extra charges)
    • The cost of the portion you have used

This way, you are only paying for the part of the trip you have completed.

Refunds for Refundable Tickets

For tickets that can be refunded, you'll get your money back when you return the unused or voided part of your ticket. The refund will follow specific terms and conditions set by the airline

Only Hawaiian-Issued Tickets: Refunds apply only to tickets issued by Hawaiian Ticket Stock.

Refund Amount:

  • Unused Tickets: If you haven't used any part of your ticket, you will get a full refund, including the fare and charges of the original ticket.
  • Partially Used Tickets: For tickets used partially, the refund will be for the difference between the original fare and the used portion of the ticket issued initially.

Service Fees:

Pay the following service fees on any refunded ticket for travel wholly -

  • Within the State of Hawaii: $25
  • Within the Continental USA: $100
  • Between Hawaii and the Continental USA: $100

Exceptions:

  • No service fees for refunded military and government fares.
  • You can choose a travel credit valid for one year instead of a refund to avoid service fees.

Please note

  • Requests for refunds must be made through Hawaiian Airlines Reservations.
  • Refunds for tickets issued with a credit card will be made to the account holder.
  • For tickets purchased with cash, get a refund a check payment or ACH bank transfer.

What if Hawaiian Airlines Cancels Your Flight?

If your flight is canceled, significantly delayed, or changed, here’s what you need to know:

  • The airline is not responsible for flight cancellations, delays, or changes unless required by government laws.

Refunds and Options:

If your flight is canceled or changed, and the airline sold the ticket:

  • Get a refund for the affected segments, if you choose not to fly on the delayed or changed flight and:
    • You do not accept rebooking on an alternate flight.
    • The airline can’t offer an alternate itinerary.
    • You do not accept a voucher if offered.

Class of Service:

If the airline can't accommodate you in your original class of service and you travel in a lower class, get the fare difference refunded

Also, it is a good idea to check your flight status. This helps you stay informed if Hawaiian Airlines canceled any flights today and make informed decisions.

In Conclusion

Simply put, with Hawaiin Airlines you can stay relaxed if you cancel your booking or the airline has to do it. Stick to the Hawaiian Airlines cancelation policy for a stress-free experience. Also, the cancellation method is simple and quick.

With its refund approach for cancellations, you are covered with getting money back for canceled travel plans. So, look up to the airline’s customer-friendly approach for cancellations and you will be good to go.

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